Baw Baw Shire Council selects JayThom and CSS to implement Microsoft Dynamics CRM for Local Government

Baw Baw Shire Council and Microsoft Consulting Services have chosen JayThom and Government software developer, CSS, to implement the Microsoft Dynamics CRM.

The Council tendered a specific requirement that its partner would provide strategic direction regarding the Microsoft Dynamics CRM implementation and have a background in Local Government.

JayThom's extensive experience with Microsoft Dynamics CRM combined with CSS' strength in Local Government consultation and software development, enabled them to demonstrate a clear business strategy and address Baw Baw's needs.

In addition to the Microsoft Dynamics CRM, JayThom's vast knowledge and expertise in Microsoft SharePoint Services was another factor in Baw Baw's selection of this dual partnership.

Implementation is expected to begin in September 2008.

Tap your colleagues on the shoulder with Workflow feature!

You should really start making use of your MS CRM's Workflow feature to send your colleagues an automatic email! Do this each time you assign them an Account or Activity. After all they probably have several hundreds, so they probably won't notice an extra 3!

We'd love for you to share your ideas...what have you used Workflow for?

What's the difference between 'Hosted' and 'On-Premise' CRM? And 'SaaS' too?

If you're a little confused as to the difference between 'hosted crm' and 'on-premise crm', here we'll try to break it down simply:

Think of hosted as 'renting'! And on-premise as 'owning'!

Hosted CRM means you're renting the software (also known as 'Software-as-a-Service' or 'SaaS'). You generally pay-as-you-go, month-by-month and can pull out at any time (or depending on your contract terms). And that can also mean that if you don't pay according to the terms, your hosted software provider can pause or terminate your service until payment is received. (Like most services). Using Hosted CRM for your Microsoft Dynamics CRM means you'll pretty much just need a computer, Internet Explorer browser and secure login to access the CRM.

On-Premise CRM means you've actually purchased the software outright, so you own it on your premises and there's nothing your vendor can do to take it away from you! With this arrangement, there are hardware and software system requirements.

Click on the links to get more info about

• Hosted Microsoft Dynamics CRM


• On-Premise Microsoft Dynamics CRM and


• JayThom's other Hosted Services.