If you're a little confused as to the difference between 'hosted crm' and 'on-premise crm', here we'll try to break it down simply:Think of hosted as 'renting'! And on-premise as 'owning'!
Hosted CRM means you're renting the software (also known as 'Software-as-a-Service' or 'SaaS'). You generally pay-as-you-go, month-by-month and can pull out at any time (or depending on your contract terms). And that can also mean that if you don't pay according to the terms, your hosted software provider can pause or terminate your service until payment is received. (Like most services). Using Hosted CRM for your Microsoft Dynamics CRM means you'll pretty much just need a computer, Internet Explorer browser and secure login to access the CRM.
On-Premise CRM means you've actually purchased the software outright, so you own it on your premises and there's nothing your vendor can do to take it away from you! With this arrangement, there are hardware and software system requirements.
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